Privacy Policy

At Nagano Sushi, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

Personal Information

We may collect personal information that you provide to us, including:

• Name and contact information (email address, phone number, mailing address)
• Order information and preferences
• Payment information (processed securely through third-party payment processors)
• Account information if you create an account with us

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and our services
• Provide customer support
• Send promotional communications (with your consent)
• Improve our website and services
• Comply with legal obligations

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

You may opt out of SMS communications at any time by replying "STOP" to any text message you receive from us.

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who help us operate our business and provide services to you
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, sale, or transfer of our business
• Consent: With your explicit consent for specific purposes

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

You have the right to:

• Access and update your personal information
• Opt out of marketing communications
• Request deletion of your personal information (subject to legal requirements)
• Withdraw consent for data processing where applicable

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

If you have any questions about this Privacy Policy, please contact us:

• Phone: (604) 468-2133
• Address: 2918 Glen Dr #108, Coquitlam, BC V3B 2P5
• Email: Through our contact form on the website